Knowledge Management at Enterprise Scale with Confluence Cloud – Webinar [ON-DEMAND]

On September 1st, we held our webinar Knowledge Management (KM) at Enterprise Scale with Confluence Cloud. Participants had the opportunity to hear from Oxalis Confluence experts how to advance their team’s knowledge and experience at the Enterprise scale. Topics included:

• What is Enterprise Knowledge management?
• Why should I care about KM?
• How can Confluence help my organization collaborate and share knowledge better?
• Where is my company on Oxalis’ KM Maturity Model?
• How company’s can optimize Confluence at various stages of maturity
• Live Q&A Session

Did you miss the live Webinar? Get the On Demand version 

What are the principal Confluence features and benefits for knowledge management?

Confluence is a powerful knowledge management tool that offers a wide range of features and benefits for organizations looking to manage their information and knowledge more effectively. Here are some of the key benefits of using Confluence for knowledge management:

1. Centralized repository: Confluence provides a centralized repository for all of an organization’s information and knowledge, making it easy to find and access the information that you need.
2. Improved collaboration: With Confluence, teams can work together more effectively, sharing information, discussing issues, and making changes in real-time.
3. Better organization: Confluence offers a range of features for organizing and categorizing information, making it easier to find and access the information that you need.
4. Enhanced search capabilities: The platform’s powerful search capabilities allow users to quickly find the information they need, even within large volumes of data.
5. Customization options: Confluence provides a range of customization options, allowing organizations to tailor the platform to meet their specific needs and requirements.
6. Accessibility: With Confluence, organizations can make their information and knowledge accessible to all members of the team, regardless of their location or device.

Overall, Confluence offers a comprehensive solution for organizations looking to manage their knowledge and information more effectively and improve their overall productivity.

Why using Confluence as a knowledge base can give you multiple benefits?

As organizations grow and become more complex, it can be difficult to keep track of all the information and knowledge that is generated. From project plans and reports to policies and procedures, this information is critical to the success of the business. But if it is not properly organized and managed, it can be lost or become difficult to find, leading to delays, mistakes, and increased costs.

This is where Confluence can help. Confluence is a powerful knowledge management platform that provides organizations with a centralized repository for all of their information and knowledge. With Confluence, organizations can improve their collaboration, streamline their information management processes, and increase their overall productivity.

Here are some of the key benefits of using Confluence as a knowledge base:

1. Improved collaboration: Confluence provides a range of collaboration tools and features, making it easy for teams to work together, share information, and make changes in real-time.
2. Better organization: With Confluence, organizations can categorize and organize their information in a way that makes sense for their business, making it easier to find and access the information that they need.
3. Enhanced search capabilities: The platform’s powerful search capabilities allow users to quickly find the information they need, even within large volumes of data.
4. Customization options: Confluence provides a range of customization options, allowing organizations to tailor the platform to meet their specific needs and requirements.
5. Accessibility: With Confluence, organizations can make their information and knowledge accessible to all members of the team, regardless of their location or device.

In conclusion, Confluence offers a comprehensive solution for organizations looking to manage their knowledge and information more effectively. By using Confluence as a knowledge base, organizations can improve their collaboration, streamline their information management processes, and increase their overall productivity.

Here’s an example of how an organization might use Confluence as its knowledge base

1. Create a Space: The first step is to create a Confluence Space specifically for the knowledge base. This Space can be customized with a unique look and feel, and organized in a way that makes sense for the organization.
2. Categorize Information: Next, the organization can begin categorizing their information into pages within the Space. For example, they might create pages for policies, procedures, project information, and team guidelines.
3. Add Content: With the pages created, the organization can start adding content to their knowledge base. This might include text, images, videos, and other types of media. The organization can also use Confluence’s collaboration features to work together on the content and make changes in real-time.
4. Make it Searchable: With the content added, the organization can make their knowledge base searchable by adding labels and other metadata to their pages. This makes it easier for users to find the information they need, even within large volumes of data.
5. Share the Knowledge: With their knowledge base set up, the organization can share it with their team, making the information and knowledge accessible to all members, regardless of their location or device.

This is just one example of how an organization might use Confluence as their knowledge base. With its powerful features and customization options, Confluence can be tailored to meet the specific needs of any organization, making it a flexible and effective solution for managing information and knowledge.

Recommended blog posts

• Confluence Buyer’s Guide: Pricing, Advantages and more
• Effective Enterprise Knowledge Management and Data Quality with Confluence