Atlassian Products

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The Atlassian Products

Atlassian products: Jira Service Management logo


Jira Service Management is a self-managed solution that gives you high availability and automation with built in SLAs and request tracking, so no service request goes unsolved. 

You can expect: 

  • Improved communication
  • Automated approvals
  • Consistent data collection
  • Improved documentation workflows
  • Efficient task tracking
Customizable Workflows

Speed up your deployments with customizable Jira Serve Management workflows based on ITIL best practices.

Error/Issue Notifications

Solve issues and errors faster.  Automatically send notification of certain events the right team members throughout the lifecycle of an issue. 

Self-Service Portal

Allow your employees to find the answers to common questions using Jira Service Management’s self-service portal. They can search the knowledge base for relevant articles to find answers themselves, or easily submit requests when they need more help. 

Service Level Agreements

Keep track of deadlines by setting up SLA policies based on elapsed time or request categories. Assign priorities to resolve the most important requests first and prevent SLA breaches by automatically notifying the right team members based on predefined rules.  

Change Approval

Configure different types of change approvals consistent with procedures established by your change-advisory board (CAB).

Asset Tracking

Connect your favorite asset management app to track all your IT assets and directly link to associated requests in Jira Service Management.

Rapid Releases

Upon approval of a change in Jira Service Management, a linked issue is automatically created in the developer’s backlog in Jira to quickly push a fix through.  

Integrate External Applications

Integrate Jira Service Management with hundreds of best of breed workflow, asset management, monitoring and collaboration tools.

Incident Alerts/Automation

Resolve incidents quickly by automatically routing alerts to the right people as defined by on-call schedules across multiple teams.  

Atlassian products: Jira Software logo


Experience company-wide business solutions, with Jira. This project management software is incredibly popular due to its flexibility and features. 


Improve the way teams collaborate with kanban and scrum boards. Increase team efficiency and stay up to date with your projects. Scrum boards help you to manage complex projects, and kanban boards support teams to visualize workflows in practical ways.


Get the big picture of all of your projects with Advanced Roadmaps. Improve the way you organize your projects with your teams, departments and stakeholders. Whiteboard modifications to your project plans without committing changes and disrupting your teams.  

Powerful reports

Get detailed reports, dashboards, and real-time information for your team activity. Make smarter decisions to improve project delivery and performance.  

Developer tool integrations

Jira Software integrates with thousands of external applications. Link issues to Jira and continue to use your favorite tools whilst improving your workflows.

Custom filters

Create custom filters in Jira to optimize the way you work. Customize your filters using Jira’s powerful query Language (JQL). Easily save your favorite filters to dashboards and reports.

Customizable workflows

Plan, track and release software with customizable workflows. Start from a library of pre-built templates and customize them. Jira Software has workflows for a wide range of business applications.


Jira Work Management shares many of the basic features of JSM, but is geared toward business teams and offers extra features for them. 

Project templates

For common types of business process, like document approval, recruitment, procurement, sales pipeline, email campaign, and much more.  Each comes with workflows and other components that are tailored for that business process.

Summary view

Shows recent activity in the project, a variety of numerical overviews of the issues and their types, number of assignments by person, and more.  


Let you can create one or more shareable forms, for a particular project and Issue type, that make it easy for anyone to create new items to a project  


A place to connect the project with a Confluence space, to easily access and create project documents.

Atlassian products: Confluence logo


Keep work organized, accessible, and collaborative for the whole company with Confluence.

Confluence works with your teams to support housing and distributing your company’s knowledge base, with fully customizable features, templates, and reporting. All while integrating seamlessly with other Atlassian Jira products.


With Confluence you can create templates that provide the perfect starting place for your documentation, allowing out of the box or custom-built templates to meet the exact needs for every team. 

Historic Version Records

Disaster recovery is just a click away, Confluence saves previous document history allowing users to revert back to older document versions when inconsistencies or errors arise. Confluence helps your team prevent the spiral of inaccuracies, helping to keep work consistent and accountable. 

Increased Communication/Commentary

Confluence provides transparent communication in order to keep users updated and informed throughout workflows, letting team members collaborate with efficiency and increased communication throughout each document.

Explicitly Set Access Permissions

Confluence supports your hierarchies on and offline with explicitly set visibility and functionality for each unique user. This helps prevent potential inaccuracies, keeping users focused on the information needed for their exact tasks.

Organize Files

Maintain detailed records and documentation based on your preferred categorization, in one place. Access and store documents in one secure platform within the exact categories you define. 

Security at the Core

Confluences provides the framework to maintain security measures, even as you scale. You can maintain peace of mind knowing your information is secure within trusted Atlassian framework that Confluence builds from.

Atlassian products: Bitbucket logo


Bitbucket is a self-managed solution for high-performing, geographically distributed teams.

With its Git server solution, active-active clustering, and Git mirroring, teams will be able to customize development while making the platform work for their specific needs.

Built-in CI/CD

With built-in continued delivery, Bitbucket allows teams to build, test, and deploy without the delay, treating configuration as code to expedite progress. 

Track/Preview Deployments

In Bitbucket, users can track their deployments and deployment environments, gaining availability over code changes while also assigning specific users to deploy or manage the specific code. 

Ease of Implementation 

All Atlassian deployments are built with the user at the center, making Bitbucket incredibly intuitive within the implementation. Provide the tools that your teams want to use, without the usual hassle and frustration of the implementation process. 

Seamless Jira Integration

Easily import Jira specific issues within Bitbucket to maintain consistency and visibility across all workflows, helping to maintain the organization of projects as well as accountability of users. 

Custom Configuration

Bitbucket can fit the needs of many teams, directly out of the box or through the use of custom configuration. Easily manipulate functionality and process to match the needs of your team, to help your users work smarter, not harder.  

External App integrations 

Bitbucket easily integrates with many external applications, inside and out of native Atlassian products like Jira or Trello. Connect all of your team members and departments using integrations with your favorite platforms, like as Slack or Mircrofort teams, to keep all users informed. 

Map Pipeline Structures

Bitbucket Pipelines allow users to automatically build, test, and deploy code based on previous configuration files stores within the platform. This provides an expedited start to progress, maximizing the effectiveness of your resources. 


Atlassian Access provides enterprise-wide administration and security measures to keep teams and platforms aligned, automatically. Provide higher security with SSO for modern, distributed teams.

SAML Single Sign-On (SSO)

Access prioritizes security measures across all platforms, allowing user’s credentials to be transferred seamlessly as users jump between Atlassian platforms with ease. 

Active Directory Sync

Seamlessly integrate your native Active Directory, like Okra, OneLogin, Azure, and more, to holistically manage your current process, in one robust platform. 

Enforced 2FA

Access maintains secure connections to your platforms while monitoring and preventing external actors from gaining access through the use of highly enforced two-factor authentication.

Unified User Management 

Manage administration with efficiency through the use of Access’ unified user management, allowing you to explicitly set preferences across all platforms, saving you time while maintaining strict control and visibility of user accounts. 

Security integrations (CASB)

Access allows automatic monitoring of security threats through the use of Cloud Access Security Blockers, systematically enforcing security protocols and strict user access, helping you to stop potential hackers in their tracks without lifting a finger. 

Streamlined, Consistent Procedures

Access maintains unity and cohesion across teams, using uniform functionality and procedures across your favorite platforms in order to help your teams visualize and track progress, no matter where work is being performed. 

Maintained Audit Log 

Access supports current projects while maintaining secure logs and records of previously completed tasks through the use of an automated Audit Log, arranged within your exact preferences for the organization. 

Organization Insights 

Track the adoption of your teams’ Atlassian products and security procedures with organization-wide insights, automatically tracking across all of your favorite Atlassian platforms into easily digestible reports and graphics.

Get the conversation started about the Atlassian Products

Feel free to send us a message in the form below. Or in case you have some questions about the Atlassian products such as Confluence, Jira, or Bitbucket, we’re very approachable and would like to talk more about how we can meet your needs.


Get the conversation started!

Feel free to send us a message in the form below. We’re very approachable and would like to talk more about how we can meet your needs: