A non profit company is striving to offer sustainable solution to the systemic challenges the world is facing though agricultural innovations.
Through observations of their work, email communication, and conducted phone interviews over the course of 6+ months, Oxalis gained valuable insights into their processes and identified opportunities to help their teams reduce tedious manual work.
We built out multiple solutions options in demo environments. This allowed us to map out their current processes and construct a customized system. We determined that Jira Service Management (JSM) and Confluence set up in a Unified Atlassian system would meet their needs. Next, we set up “self-service documentation” and tested the system to ensure accuracy.
Finally, we provided hands-on, instructor-led training to their HR and Operations teams to ensure a successful implementation and adoption of the solution.
“Oxalis successfully eliminated administrative tasks for our Senior Operations Manager, resulting in a remarkable time savings of over 10 hours per week. This significant reduction in workload empowered her to fully dedicate her attention and expertise to her core responsibilities.”
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Looking for similar results with a Unified Atlassian System ? Get started with the expert team at Oxalis today.