Atlassian Cloud Pricing Adjustments [October 2023]

Posted on 10.16.2023
Written by Blanca Vazquez

Atlassian has announced an important update that will affect all Cloud customers, set to come into effect on October 18th, 2023.

What do you need to know?

Atlassian Cloud pricing will be adjusted to reflect the enhanced features, improved performance, and continued innovation that Atlassian is known for. The updates will apply to all Cloud customers, including both new and existing users.


Jira Software & Confluence

Starting October 18th, 2023, subscribers of the Standard, Premium, and Enterprise tiers for Jira Software and Confluence will observe a 5% price adjustment. This adjustment aims to align the pricing with the enhanced features and services that Atlassian is rolling out.

Jira Service Management

For Jira Service Management, the changes will be tier-specific:

  • In the 250-agent tier, subscribers across all Standard, Premium, and Enterprise tiers will experience a 5% increase.
  • For the 500-agent tier, a 30% increase will apply across all tiers.
  • In the 1,000-agent tier, prices will rise by 25% for all tiers.
  • All other tiers can anticipate a 20% increase.

Atlassian Access

For Atlassian Access, tiers exceeding 1,000 users will incur a 10% price adjustment. Moreover, it’s worth noting that tiers surpassing 10,000 users will no longer increment in 200-user steps.

Talk to Us

We understand that such changes may raise questions or concerns, and we want to assure you that we are here to support you every step of the way. Our dedicated support team is readily available to address any queries you may have regarding these adjustments.

At Oxalis, we remain committed to ensuring a seamless experience for our valued community, and we believe that these adjustments, while necessary, will ultimately contribute to an even stronger and more robust Atlassian Cloud ecosystem.

Our recommendations

As the October 18th date approaches, consider taking the following proactive steps:

  • Review Your Subscription: Evaluate your existing subscription to ensure it aligns with your team’s needs and goals.
  • Stay Informed: Keep an eye out for updates from Atlassian regarding the pricing changes. Atlassian will likely provide detailed information on how these updates will affect your specific subscription.
  • Reach Out: If you have any questions or concerns, don’t hesitate to reach out to Atlassian’s support or your account manager. They can provide insights and guidance tailored to your situation.

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