From Silos to Systems: Inside the Big Announcements from Atlassian Team ’25

Discover how Atlassian is connecting teams, amplifying productivity, and bringing AI to the center of modern work.

Atlassian’s Team ’25 event in Anaheim set the tone for where modern work is headed—and the future is collaborative, connected, and powered by AI.

With a clear focus on helping organizations break down silos, amplify team productivity, and streamline strategic execution, Atlassian introduced a sweeping set of updates across its platform. From powerful AI capabilities and new product bundles to enhancements in cloud flexibility and customer service, this year’s announcements speak directly to the evolving needs of enterprises across industries.

Here’s a detailed look at what was announced—and what it means for your team.

Rovo: AI That Works Alongside Your Team

The biggest story from Team ’25 was the formal rollout of Atlassian Intelligence, now called Rovo—a smart AI teammate embedded directly into Jira, Confluence, and beyond.

Rovo is designed to help teams find information faster, automate manual work, and make more informed decisions using the context of your organization’s actual data. It includes:

• Rovo Search & Chat: A conversational AI that can understand natural language and retrieve relevant information across Atlassian tools and over 50 third-party platforms (like Google Drive, Slack, Notion, and more). Think of it as a personal research assistant that always knows where your work lives—and how to get to it.
• AI Agents: Prebuilt and customizable agents that can tackle specific tasks, such as:
  • Code Reviewer Agent for analyzing Bitbucket pull requests against requirements written in Jira.
  • Root Cause Analysis Agent that identifies the source of incidents using data from across your DevOps stack.
  • Workflow Builder Agent that creates complex Jira workflows from a simple prompt.
• Rovo Studio: A low-code/no-code environment for creating your own AI agents, automations, dashboards, and custom data objects—essentially allowing you to build tailored AI workflows specific to your team’s unique needs.

And perhaps most impressively, Rovo is now included at no extra cost for customers on Premium and Enterprise Cloud plans, with Standard plan access to follow soon. That means world-class AI support—without a hefty price tag.

Teamwork Collection: Your Collaboration Hub, Reimagined

To further unify work across functions, Atlassian introduced the Teamwork Collection—a bundle of core Atlassian tools built to support seamless cross-functional collaboration:

• Jira for managing tasks, projects, and initiatives.
• Confluence for capturing knowledge and collaborative documentation.
• Loom for async video communication and quick context-sharing.
• Rovo AI Agents to tie it all together and reduce manual coordination.

The Teamwork Collection isn’t just a software bundle—it’s an intentional, integrated experience. With shared navigation, deep integrations, and AI features that cut across tools, teams can collaborate more effectively, whether they’re in marketing, engineering, operations, or support.

Need to spin up a new team? The collection makes it simple to create a dedicated Jira project, a Confluence space, a Loom channel, and Slack integration—all in one click. And with Rovo helping connect dots behind the scenes, silos start to disappear.

Strategy Collection: From Vision to Execution

While the Teamwork Collection empowers collaboration at the team level, the Strategy Collection is built for executive leadership and enterprise portfolio planning.

This new solution brings together:

• Focus: A strategic planning hub where executives define goals, set OKRs, and track progress in real-time. Work from Jira or Jira Align rolls up automatically, creating a live view of how strategy translates into action.
• Talent (Early Access): A new workforce planning tool that allows leaders to model roles, skills, and team capacity across initiatives. Talent helps identify resourcing gaps early—so you’re never understaffed on your most important priorities.
• Jira Align: A powerful enterprise agile planning tool that connects strategy to delivery across large, complex teams. It ensures alignment from top-level initiatives down to sprint-level tasks.

Together, these tools offer something many leadership teams struggle to achieve: clear visibility into goals, work, people, and progress—all in one place.

Customer Service Management: AI-Powered Support That’s Actually Connected

Customer-facing support teams often sit far from the product and engineering teams they rely on to resolve issues. Atlassian’s new Customer Service Management (CSM) app, now in beta, is built to close that gap.

The CSM app:

• Connects support tickets to the broader Atlassian platform—pulling in relevant Jira issues, Confluence articles, incidents, change logs, and more.
• Features an AI support agent that can resolve common issues, summarize requests, and even suggest draft replies for support reps.
• Provides a unified view of context: related deployments, known issues, and affected services are surfaced automatically.

By integrating support into the same system as development and IT, teams resolve issues faster, reduce handoff delays, and keep customers informed every step of the way.

New Cloud Deployment Options: Flexibility for Regulated Teams

One of the most important announcements for regulated industries came in the form of two new deployment options:

• Atlassian Government Cloud: Now in Early Access, this U.S.-based environment is FedRAMP Moderate authorized, allowing federal agencies and contractors to use Atlassian Cloud products in a compliant and secure way. Support for FedRAMP High and DoD IL5 is on the roadmap.
• Atlassian Isolated Cloud: Launching in 2026, this will offer a single-tenant, Atlassian-managed cloud environment for customers with the highest levels of security and data separation requirements—such as finance, defense, and healthcare organizations.

These offerings provide the flexibility enterprises need to move confidently to the cloud—without compromising on control, security, or compliance.

Enhanced User Experience Across the Platform

Alongside the major launches, Atlassian also introduced thoughtful enhancements that improve the day-to-day experience of every user:

• Refreshed Navigation & Design: A consistent, modern UI across Jira, Confluence, and more makes it easier to navigate, collaborate, and focus—especially for users working across multiple Atlassian tools.
• Trello Updates: Trello is getting smarter and more streamlined for personal productivity. New features make it easier to capture tasks on the go (via Slack, email, mobile), manage workloads, and automate recurring steps—transforming Trello into a true daily work dashboard.
• Expanded Integrations: Atlassian deepened its integrations with Slack, Microsoft Teams, Google Workspace, and others, helping users work where they’re most comfortable while keeping all data connected and accessible.
• Custom Domains: Available for Jira and Confluence Cloud, this long-awaited feature lets organizations host their Atlassian instances at their own branded domain—for example, jira.mycompany.com—enhancing both security and user trust.

What does this mean for Oxalis customers and our broader community?

Atlassian’s vision is becoming increasingly clear: one connected platform for all teams—augmented by AI, tailored for enterprise, and flexible enough to meet the needs of the most complex organizations.

• AI isn’t a future concept—it’s here today, embedded where your teams work, and designed to eliminate the friction of searching, documenting, coding, and responding.
• Collaboration is simpler and more seamless—whether you’re a DevOps engineer, a product owner, or a program manager leading multi-team initiatives.
• Strategic planning is no longer locked in slide decks—it’s dynamic, actionable, and connected to real-time execution data.
• Support and service teams are empowered, not siloed—thanks to a smarter, more connected approach to resolving customer issues.
• You don’t need to choose between compliance and innovation—you can have both, with deployment options that meet your regulatory needs without holding back your teams.

At Oxalis, we’re excited about what these updates unlock for our customers across government, healthcare, maritime, and beyond. If you’re curious about how to put these new tools to work—or need a partner to help chart your path—we’re always here to help.