Atlassian Government Cloud Is Now GA—Here’s What It Means for Regulated Agencies and Their Industry Partners

At-a-Glance: Atlassian Government Cloud is now generally available, giving U.S. government agencies and regulated organizations secure access to the full power of Atlassian Cloud—including continuous innovation, modern service management, advanced analytics, and stronger governance—within a FedRAMP Moderate–authorized environment. This launch makes it possible for government teams to modernize workflows, streamline collaboration, and retire legacy complexity while maintaining compliance and U.S. data residency. For Oxalis customers, AGC represents a major opportunity to elevate mission delivery through a more connected, secure, and future-ready Atlassian ecosystem.

Atlassian Government Cloud (AGC) is now generally available, bringing government agencies and their industry partners a secure, FedRAMP Moderate–authorized cloud environment explicitly built for the way public sector teams work. But the real story isn’t simply that AGC exists: it’s that agencies can finally access the advanced capabilities, innovation velocity, and modern user experiences that Atlassian Cloud has been delivering to commercial organizations for years.

For Oxalis customers, this is a pivotal moment. Atlassian Government Cloud opens the door to faster collaboration, better service management, richer analytics, stronger security, and a long-term foundation that evolves with mission needs. It’s an opportunity to modernize, simplify, and elevate how work gets done, not just replace an aging deployment model.

A New Era for Government Teams: Modern Capabilities Without Compromise

Historically, agencies had to forgo Atlassian Cloud’s modern features because they were forced to remain on Data Center to meet security and residency requirements. AGC eliminates that.

With Atlassian Government Cloud, agencies can now:

Tap into continuous innovation, no upgrades required

Instead of infrequent, high-effort upgrades, teams receive improvements automatically. New features, security enhancements, analytics updates, and workflow optimizations appear as they’re ready—without downtime or maintenance cycles.

Unlock the power of Atlassian Analytics

For the first time, government organizations can use Atlassian’s built-in analytics engine to visualize performance across Jira, Confluence, and Jira Service Management. Cross-team insights that once required complex integrations or manual reporting are now accessible in minutes.

Improve service delivery with modern Service Management capabilities

Advanced approvals, Assets (CMDB), intelligent routing, forms, reports, and a growing roadmap of incident and problem management features give teams the tools they need to deliver faster, more transparent services.

Benefit from evolving platform-wide enhancements

From standardized governance controls to simplified identity management, AGC helps agencies enforce consistency and security across teams without relying on brittle customizations or outdated plugins.

Build on a cloud architecture designed for government compliance

With U.S.-only data residency, FedRAMP Moderate authorization, elevated security baselines, and Guard Standard included, AGC gives agencies the confidence to operate securely, without sacrificing functionality.

This is the moment government teams can finally modernize with confidence.on.

Explore what Atlassian Government Cloud can unlock for your agency.
See how modern workflows, analytics, and service capabilities transform mission delivery.

START MY CLOUD MIGRATION

A Platform That Will Keep Advancing, With a Clear Roadmap Ahead

While AGC launches with Jira, Confluence, JSM, and Atlassian Analytics, its roadmap is already well defined. Agencies can expect:

  • Sandboxes (2025)
  • Backup & restore (2026)
  • Guard Premium data classification (2026)
  • Expanding integrations and app options
  • New incident, problem, and change management capabilities
  • Progress toward feature parity with commercial cloud

Government Cloud is not static; it’s evolving, accelerating, and growing alongside agency needs.

This Isn’t About Migration; It’s About Modernization

While Data Center’s 2029 end-of-life is part of the larger context, it should not drive the strategy. The most forward-thinking agencies aren’t moving because they must. They’re moving because Government Cloud enables them to work smarter, faster, and more securely.

Atlassian Government Cloud gives agencies:

  • A modern, intuitive experience for users
  • A reduction in technical debt and plugin sprawl
  • Clearer governance and standardization
  • Better service delivery for internal and external stakeholders
  • A more defensible security posture
  • A foundation that is actively improving

This is a shift toward capability, not away from constraint.

Find out which Cloud capabilities your teams can leverage today.
We’ll help you identify high-value improvements and quick modernization wins.

START MY CLOUD MIGRATION

A Moment to Rethink Your Atlassian Strategy, Not Just Your Deployment Model

This is more than a hosting decision. It’s a once-in-a-decade opportunity to redesign how teams work.

At Oxalis, we’ve spent years helping government and regulated organizations modernize Atlassian environments—moving away from siloed, heavily customized Data Center deployments and toward streamlined, standardized, secure cloud operations.

AGC’s general availability gives agencies a chance to:

1. Reduce complexity and legacy technical debt

Most Data Center instances have accumulated years of patching, plugins, and customizations. Migration forces clarity—what’s essential, what’s redundant, and what can be simplified.

2. Strengthen security postures through modern controls

Features like organization audit logs, API token controls, change risk assessment, and Guard features provide a more defensible security architecture than legacy on-prem systems.

3. Improve resilience and continuity

U.S. residency, built-in compliance, continuous updates, and consolidated administration remove many of the operational risks inherent in self-managed systems.

4. Modernize service management and collaboration workflows

New capabilities—like JSM approvals, Assets, post-incident reviews, Confluence analytics, dashboard templates, and more—give teams up-to-date functionality without long upgrade cycles or maintenance burdens.

5. Align with government modernization mandates

Cloud adoption is becoming non-optional across federal and SLED organizations. Atlassian Government Cloud creates a compliant path that meets those mandates and prepares agencies for a cloud-first environment.

Modernize with confidence in a FedRAMP-authorized environment.
Let’s review your architecture and map Cloud capabilities to your mission needs.

TALK TO AN EXPERT

Where Oxalis Adds Value: Turning Cloud Potential Into Real Mission Outcomes

Choosing Atlassian Government Cloud is one decision. Making it successful is another.

Oxalis brings deep expertise in:

Strategic modernization planning

We assess your current environment, identify opportunities, and create a blueprint to streamline workflows, not just migrate them.

Application and integration rationalization

We help agencies move away from outdated customizations and rebuild more scalable, modern architecture in Cloud.

Identity and compliance alignment

From SSO and SCIM provisioning to FedRAMP-aligned security controls, we ensure your environment is configured the right way from day one.

Phased, low-risk migration programs

We deliver a structured approach that keeps teams productive and ensures continuity for mission-critical systems.

Post-migration optimization

Once you’re live, we help your teams adopt the new capabilities and get full value from your cloud investment.

Oxalis has guided some of the most complex, highly regulated Atlassian environments through modernization. Atlassian Government Cloud extends those possibilities even further, and we’re ready to help agencies take advantage of what’s now possible.

Reduce complexity and unlock modern features with a clear path to AGC.
Oxalis will guide you through smart rationalization, cleanup, and redesign.

START MY CLOUD MIGRATION

The Bottom Line

AGC’s general availability marks the beginning of a new era for public sector collaboration, service management, and digital operations. Agencies finally have access to the capabilities that will define the future of Atlassian, delivered securely and compliantly, with a roadmap built for government.

Atlassian Government Cloud creates an opportunity to modernize, simplify, secure, and scale how work gets done.

Oxalis is here to help you make the most of it.

Modern work for government starts here.
Reach out to Oxalis for a strategic Cloud readiness assessment tailored to your environment.

TALK TO AN EXPERT

Your Guide to Atlassian’s Data Center End of Life: Stable Today, Stronger Tomorrow

At-a-Glance: Data Center End of Life

Atlassian has announced the Data Center End of Life for March 28, 2029, marking a major shift toward cloud-first, AI-enabled teamwork. For organizations in highly regulated industries, this transition underscores the need for secure, compliant, and strategic planning.

Oxalis is already ahead of the curve—helping customers design migration roadmaps, re-platform critical systems, and adopt future-ready solutions like Atlassian Government Cloud, Isolated Cloud, and Enterprise Cloud. Our mission remains clear: to keep your operations secure, compliant, and mission-ready as the Atlassian ecosystem evolves.

Yesterday, Atlassian announced that their Data Center products will reach end of life on March 28, 2029. While any change of this scale can feel significant, I want to take a moment to share what this means for our customers, and how Oxalis is already preparing to make sure your teams remain secure, compliant, and mission-ready.

What This Change Means

Atlassian’s decision reflects a broader industry trend: the move to cloud as the most scalable, secure, and future-proof environment for enterprise technology. Atlassian has invested heavily in its Cloud platform to meet the needs of complex, highly regulated organizations. This includes advanced compliance certifications, improved performance, and deployment options designed specifically for the public sector, defense contractors, and other regulated industries.

For customers currently running Atlassian Data Center, nothing changes today. Your systems remain stable and supported, and you have ample time to plan for what’s next.

Ready to start planning? Contact Oxalis to discuss your organization’s roadmap and ensure your migration strategy aligns with Atlassian’s evolving Cloud capabilities.

How Oxalis Is Responding

At Oxalis, we anticipated this shift. Over the past year, we have been building roadmaps, re-platforming strategies, and alternative solutions to ensure our customers are fully supported well before Data Center reaches end of life.

Here’s what you can expect from us:

  • No disruption today. Your current systems will continue to operate securely and reliably.
  • A clear migration path. We’ll provide step-by-step guidance, tailored planning, and training to make any transition seamless.
  • Future-ready platforms. We’re actively re-platforming solutions like the Oxalis Ship Repair System (OSRS) and building continuity plans for every customer environment.

Not sure where to begin? Schedule a complimentary migration readiness assessment with our team to understand your best options.

Cloud Options for Regulated Industries

For many organizations, the natural next step will be Atlassian Cloud. The good news is that Atlassian has developed options designed with your compliance and security requirements in mind:

Each of these platforms is designed to deliver the flexibility, scalability, and compliance our customers expect—while unlocking new capabilities around AI, automation, and integration.

Explore your Cloud options with Oxalis. Our experts can help you evaluate which deployment model best supports your mission, compliance, and performance goals.

Key Takeaways

  • Atlassian Data Center will reach end of life on March 28, 2029. Nothing changes today; your systems remain stable and supported.
  • Oxalis is prepared. We’ve been planning re-platforming strategies and cloud migration roadmaps for over a year.
  • No disruption to your operations. You’ll have a clear, guided migration path with training and dedicated support.
  • Future-ready options. Atlassian offers secure cloud environments tailored for regulated industries:
    • Government Cloud – FedRAMP Moderate, IL5 on the roadmap.
    • Isolated Cloud – Fully isolated environments for strict security needs.
    • Enterprise Cloud – Advanced controls, scale, and resiliency for global enterprises.
  • Our commitment: We will keep your systems secure, compliant, and mission-ready, now and in the future.

Don’t wait to start your transition plan. The sooner your roadmap is in place, the more seamless and cost-effective your migration will be. Talk to our Atlassian experts today.

Our Commitment to You

Change is never without challenges, but this is not cause for alarm. Atlassian’s three-plus-year transition window provides ample time to plan, and Oxalis is already out in front. We will continue to deliver secure, compliant, and future-ready solutions while ensuring that every customer we serve has a smooth and successful path forward.

We’ll be providing regular updates, resources, and opportunities to engage with our team as Atlassian’s timelines evolve. In the meantime, if you have specific questions or would like to discuss what this means for your organization, please don’t hesitate to reach out.

At Oxalis, our mission is to help complex, highly regulated organizations succeed with technology that works. This announcement doesn’t change that—it only strengthens our resolve.

Let’s plan your path forward. Contact Oxalis to ensure your systems remain secure, compliant, and mission-ready—long after Data Center’s end of life.

Going Private: What Atlassian Isolated Cloud Means for Security-First Enterprises

At a Glance: What Atlassian Isolated Cloud Means for Secure Cloud Adoption

Atlassian Isolated Cloud is a single-tenant cloud deployment model built for organizations with elevated security, compliance, and data sovereignty needs. Launching in 2026, it offers complete tenant isolation, dedicated resources, and advanced governance—combining the control of Data Center with the agility of Atlassian Cloud. In this blog, Oxalis breaks down how Isolated Cloud compares to Government Cloud and Data Center, who it’s built for, and how highly regulated enterprises can modernize with confidence.

For highly regulated organizations, cloud adoption is no longer a question of if—it’s a question of how to do it securely, confidently, and without sacrificing control.

At Team ’25, Atlassian introduced a powerful new option to meet that challenge: Atlassian Isolated Cloud.

Set to launch in 2026, Isolated Cloud is designed for enterprises and public sector agencies that need all the innovation of Atlassian Cloud—but with the added assurance of complete tenant isolation, advanced customization, and increased governance.

At Oxalis, we’ve helped clients in defense, government, and critical infrastructure navigate the complexities of cloud modernization. Here’s what you need to know about Isolated Cloud, how it compares to other deployment models like Government Cloud and Data Center, and how to decide what’s right for your organization.

What is Atlassian Isolated Cloud?

Atlassian Isolated Cloud is a single-tenant cloud environment fully managed by Atlassian, designed for customers with heightened security, compliance, or data residency needs.

Key Features:

  • Complete tenant isolation: Your infrastructure is physically and logically separate from all other Atlassian customers.
  • Dedicated compute and storage resources: Eliminates shared resource concerns and reduces potential exposure risk.
  • Support for custom compliance requirements: Designed to accommodate industry-specific and national regulations not addressed by shared SaaS environments.
  • Advanced governance: More granular control over access, data handling, and system configurations.
  • Managed by Atlassian: You get the benefits of cloud—scalability, performance, uptime—without needing to manage the infrastructure yourself.

This model offers a compelling middle ground: the control of a private instance with the convenience of a cloud-native platform.

How Is Isolated Cloud Different from Government Cloud?

Both solutions are built with security and compliance in mind—but they serve different use cases.

FeatureGovernment CloudIsolated Cloud
Hosting EnvironmentU.S.-based, multi-tenantSingle-tenant, fully isolated
Compliance LevelFedRAMP Moderate (available); High & IL5 (planned)Supports advanced/custom compliance (including global needs)
Deployment TimelineEarly Access nowLaunching in 2026
Best ForU.S. federal agencies and contractorsAny enterprise requiring strict data sovereignty, full tenant isolation, or custom regulatory adherence
Why Atlassian Government Cloud is the Future for Public Sector Teams

In Short:

  • Government Cloud is ideal for U.S. federal agencies.
  • Isolated Cloud is broader—it supports private sector, defense contractors, international agencies, and any organization with global compliance or segregation requirements.

How Is It Different from Data Center?

Atlassian Data Center has long been the go-to solution for customers requiring control, custom hosting, or on-prem deployments. So where does Isolated Cloud fit?

FeatureData CenterIsolated Cloud
Hosting ModelSelf-hosted or partner-hostedFully managed by Atlassian
Maintenance ResponsibilityCustomer or third partyAtlassian
ScalabilityManualElastic (cloud-native)
Innovation AccessSlowerImmediate
Security ControlsFull control, but self-managedStrong controls with cloud oversight
Use CaseOrganizations with strict on-prem mandates or no cloud accessOrganizations ready for cloud, but needing high isolation and control

Why Atlassian Isolated Cloud It Matters:

Isolated Cloud is ideal for organizations that want to modernize securely—moving away from legacy infrastructure while preserving strict control over their environment.

It also aligns with Atlassian’s long-term direction: as support for Data Center products winds down, Isolated Cloud offers a forward-looking, compliant cloud path.

TALK TO AN EXPERT

Who Is Isolated Cloud For?

Isolated Cloud is designed for organizations where data sensitivity, sovereignty, or compliance is non-negotiable:

  • Defense and National Security Agencies
  • Aerospace and Maritime Contractors
  • Global Financial Institutions
  • Healthcare and Life Sciences
  • Critical Infrastructure Providers
  • SLED Agencies with State-Specific Hosting Requirements

If your teams are working in environments where “good enough” isn’t secure enough, Isolated Cloud offers the confidence and control you need—without losing the velocity of cloud innovation.

How Oxalis Can Help

At Oxalis, we specialize in helping complex, highly regulated organizations make smart transitions to the cloud.

Whether you’re considering Government Cloud, Isolated Cloud, or modernizing away from Data Center, we can support you every step of the way:

  • Cloud strategy and roadmap development
  • Security and compliance advisory
  • Migration planning and execution
  • Governance frameworks and access models
  • Change management and user adoption enablement

We’ve done this for organizations at every level—from state health departments to national defense contractors—and we’re ready to help you move forward with confidence.

Let’s Talk About What’s Right for You

Atlassian Isolated Cloud represents a major leap forward for cloud security and compliance—and we’re excited to help our clients explore what it makes possible.

Want to learn more or start planning your move?
Schedule a Discovery Session and let’s explore which Atlassian cloud option best fits your organization’s mission, risk profile, and goals.

From Silos to Systems: Inside the Big Announcements from Atlassian Team ’25

Discover how Atlassian is connecting teams, amplifying productivity, and bringing AI to the center of modern work.

Atlassian’s Team ’25 event in Anaheim set the tone for where modern work is headed—and the future is collaborative, connected, and powered by AI.

With a clear focus on helping organizations break down silos, amplify team productivity, and streamline strategic execution, Atlassian introduced a sweeping set of updates across its platform. From powerful AI capabilities and new product bundles to enhancements in cloud flexibility and customer service, this year’s announcements speak directly to the evolving needs of enterprises across industries.

Here’s a detailed look at what was announced—and what it means for your team.

Rovo: AI That Works Alongside Your Team

The biggest story from Team ’25 was the formal rollout of Atlassian Intelligence, now called Rovo—a smart AI teammate embedded directly into Jira, Confluence, and beyond.

Rovo is designed to help teams find information faster, automate manual work, and make more informed decisions using the context of your organization’s actual data. It includes:

  • Rovo Search & Chat: A conversational AI that can understand natural language and retrieve relevant information across Atlassian tools and over 50 third-party platforms (like Google Drive, Slack, Notion, and more). Think of it as a personal research assistant that always knows where your work lives—and how to get to it.
  • AI Agents: Prebuilt and customizable agents that can tackle specific tasks, such as:
    • Code Reviewer Agent for analyzing Bitbucket pull requests against requirements written in Jira.
    • Root Cause Analysis Agent that identifies the source of incidents using data from across your DevOps stack.
    • Workflow Builder Agent that creates complex Jira workflows from a simple prompt.
  • Rovo Studio: A low-code/no-code environment for creating your own AI agents, automations, dashboards, and custom data objects—essentially allowing you to build tailored AI workflows specific to your team’s unique needs.

And perhaps most impressively, Rovo is now included at no extra cost for customers on Premium and Enterprise Cloud plans, with Standard plan access to follow soon. That means world-class AI support—without a hefty price tag.

Teamwork Collection: Your Collaboration Hub, Reimagined

To further unify work across functions, Atlassian introduced the Teamwork Collection—a bundle of core Atlassian tools built to support seamless cross-functional collaboration:

  • Jira for managing tasks, projects, and initiatives.
  • Confluence for capturing knowledge and collaborative documentation.
  • Loom for async video communication and quick context-sharing.
  • Rovo AI Agents to tie it all together and reduce manual coordination.

The Teamwork Collection isn’t just a software bundle—it’s an intentional, integrated experience. With shared navigation, deep integrations, and AI features that cut across tools, teams can collaborate more effectively, whether they’re in marketing, engineering, operations, or support.

Need to spin up a new team? The collection makes it simple to create a dedicated Jira project, a Confluence space, a Loom channel, and Slack integration—all in one click. And with Rovo helping connect dots behind the scenes, silos start to disappear.

Strategy Collection: From Vision to Execution

While the Teamwork Collection empowers collaboration at the team level, the Strategy Collection is built for executive leadership and enterprise portfolio planning.

This new solution brings together:

  • Focus: A strategic planning hub where executives define goals, set OKRs, and track progress in real-time. Work from Jira or Jira Align rolls up automatically, creating a live view of how strategy translates into action.
  • Talent (Early Access): A new workforce planning tool that allows leaders to model roles, skills, and team capacity across initiatives. Talent helps identify resourcing gaps early—so you’re never understaffed on your most important priorities.
  • Jira Align: A powerful enterprise agile planning tool that connects strategy to delivery across large, complex teams. It ensures alignment from top-level initiatives down to sprint-level tasks.

Together, these tools offer something many leadership teams struggle to achieve: clear visibility into goals, work, people, and progress—all in one place.

Customer Service Management: AI-Powered Support That’s Actually Connected

Customer-facing support teams often sit far from the product and engineering teams they rely on to resolve issues. Atlassian’s new Customer Service Management (CSM) app, now in beta, is built to close that gap.

The CSM app:

  • Connects support tickets to the broader Atlassian platform—pulling in relevant Jira issues, Confluence articles, incidents, change logs, and more.
  • Features an AI support agent that can resolve common issues, summarize requests, and even suggest draft replies for support reps.
  • Provides a unified view of context: related deployments, known issues, and affected services are surfaced automatically.

By integrating support into the same system as development and IT, teams resolve issues faster, reduce handoff delays, and keep customers informed every step of the way.

New Cloud Deployment Options: Flexibility for Regulated Teams

One of the most important announcements for regulated industries came in the form of two new deployment options:

  • Atlassian Government Cloud: Now in Early Access, this U.S.-based environment is FedRAMP Moderate authorized, allowing federal agencies and contractors to use Atlassian Cloud products in a compliant and secure way. Support for FedRAMP High and DoD IL5 is on the roadmap.
  • Atlassian Isolated Cloud: Launching in 2026, this will offer a single-tenant, Atlassian-managed cloud environment for customers with the highest levels of security and data separation requirements—such as finance, defense, and healthcare organizations.

These offerings provide the flexibility enterprises need to move confidently to the cloud—without compromising on control, security, or compliance.

Enhanced User Experience Across the Platform

Alongside the major launches, Atlassian also introduced thoughtful enhancements that improve the day-to-day experience of every user:

  • Refreshed Navigation & Design: A consistent, modern UI across Jira, Confluence, and more makes it easier to navigate, collaborate, and focus—especially for users working across multiple Atlassian tools.
  • Trello Updates: Trello is getting smarter and more streamlined for personal productivity. New features make it easier to capture tasks on the go (via Slack, email, mobile), manage workloads, and automate recurring steps—transforming Trello into a true daily work dashboard.
  • Expanded Integrations: Atlassian deepened its integrations with Slack, Microsoft Teams, Google Workspace, and others, helping users work where they’re most comfortable while keeping all data connected and accessible.
  • Custom Domains: Available for Jira and Confluence Cloud, this long-awaited feature lets organizations host their Atlassian instances at their own branded domain—for example, jira.mycompany.com—enhancing both security and user trust.

What does this mean for Oxalis customers and our broader community?

Atlassian’s vision is becoming increasingly clear: one connected platform for all teams—augmented by AI, tailored for enterprise, and flexible enough to meet the needs of the most complex organizations.

  • AI isn’t a future concept—it’s here today, embedded where your teams work, and designed to eliminate the friction of searching, documenting, coding, and responding.
  • Collaboration is simpler and more seamless—whether you’re a DevOps engineer, a product owner, or a program manager leading multi-team initiatives.
  • Strategic planning is no longer locked in slide decks—it’s dynamic, actionable, and connected to real-time execution data.
  • Support and service teams are empowered, not siloed—thanks to a smarter, more connected approach to resolving customer issues.
  • You don’t need to choose between compliance and innovation—you can have both, with deployment options that meet your regulatory needs without holding back your teams.

At Oxalis, we’re excited about what these updates unlock for our customers across government, healthcare, maritime, and beyond. If you’re curious about how to put these new tools to work—or need a partner to help chart your path—we’re always here to help.

Beyond Tools: Introducing the Atlassian System of Work for Enterprise Transformation

Atlassian Just Made Rovo Available to Everyone—Here’s Why It Matters

At Team ’25, Atlassian didn’t just introduce new features—they signaled a turning point in how we work. With the announcement that Rovo is now available to all customers, the path to AI-powered collaboration just became clearer, more accessible, and more impactful.

This isn’t about future-state technology. It’s about real tools teams can use right now to transform how they plan, deliver, support, and scale their work.

The Big News: Rovo Is Now for Everyone

Rovo, Atlassian’s enterprise AI teammate, is now available to all customers—bringing advanced search, chat, and automation into the daily workflows of Jira, Confluence, and Jira Service Management users. Until now, Rovo was reserved for early adopters and high-scale enterprises. Today, it’s part of the core offering, and the timing couldn’t be better.

With over a million users already leveraging Atlassian’s AI features each month, this expansion puts powerful, context-aware AI within reach for every team—whether you’re building software, managing projects, or operating in a high-compliance environment.

Introducing Rovo Studio: Build Agents, Workflows, and More—No Code Required

One of the most exciting additions is Rovo Studio: a new, unified environment where teams can build custom agents, design workflows, automate tasks, and create reusable assets—with or without writing code. For Oxalis clients in highly regulated industries, this low-code/no-code functionality is a game-changer.

Now, IT leaders can:

  • Rapidly build AI-powered automations without heavy dev resources
  • Configure agents with security and compliance in mind
  • Adapt quickly to evolving internal processes and policies

Smart Agents, Powered by the Teamwork Graph

At the heart of Rovo’s new capabilities is the Teamwork Graph—a dynamic knowledge model that connects people, work, and context across your Atlassian ecosystem. Rovo uses it to deliver relevant, real-time insights and actions.

New Rovo agents launched at Team ’25 include:

  • Brainstorm Facilitator – An AI-powered ideation tool that works directly in Confluence whiteboards. It analyzes data from Jira, Confluence, and past team inputs to suggest new ideas, refine plans, and transform discussions into tangible next steps. The result? Faster planning, more creative solutions, and a collaborative process that doesn’t stall out.
  • Diagram Creator – Converts complex conversations into clear, structured visuals using Confluence whiteboards. Whether you’re mapping a system architecture, illustrating a workflow, or capturing a planning session, this agent quickly creates diagrams that align with your data and context—helping teams visualize ideas without losing momentum.
  • Workflow Builder – Allows users to build customized Jira workflows using natural language. By interpreting team goals and translating them into real, functional workflows, this agent helps streamline processes, reduce configuration overhead, and empower teams to evolve their operations—without technical blockers.

What This Means for Oxalis Customers

At Oxalis, we’ve long championed Atlassian’s vision for integrated, intelligent teamwork—and Rovo delivers on that vision in ways that directly benefit our clients:

  • For regulated organizations: You now have access to AI tools that respect permissions, auditability, and governance models.
  • For overburdened teams: Rovo helps reduce context switching, automate manual tasks, and surface key knowledge instantly.
  • For innovation leaders: You can accelerate transformation without introducing risk.

We’re already working with customers to implement Rovo agents tailored to ITSM workflows, agile portfolio management, onboarding, documentation, and more.

The Real Business Value of Rovo

AI doesn’t replace people—it multiplies their ability to do meaningful work. With Rovo, organizations can:

  • Cut time spent searching for information by up to 50%
  • Reduce manual effort across operations, engineering, and support teams
  • Improve team alignment with AI-curated insights and historical context

And with Studio, your organization can build AI into its DNA—without waiting on developer resources or lengthy change cycles.

How Oxalis Can Help You Get Started

As an Atlassian Platinum Solution Partner specializing in Cloud, ITSM, and Enterprise Strategy & Planning, Oxalis is uniquely positioned to guide you through Rovo adoption.

We’ll help you:

  • Evaluate where Rovo fits in your current environment
  • Design secure and scalable agents for your workflows
  • Train your team to use Rovo effectively and responsibly
  • Measure impact, iterate quickly, and plan for the future
What Is Atlassian Rovo? A Guide to Your New AI Teammate

Let’s Build the Future of Teamwork

Atlassian is making it clear: AI isn’t a side tool—it’s the next layer of teamwork. And now, it’s available to every organization.

If you’re ready to explore what Rovo can unlock for your teams, we’re ready to help you make it real.

Let’s talk about your next step toward AI-enabled collaboration.

Don’t miss these posts:

What Is Atlassian Rovo? A Guide to Your New AI Teammate

In a world where time is scarce and information is scattered, teams face constant pressure to do more with less—and do it faster. They manage daily tasks, coordinate across functions, switch between tools, chase down information, and repeat manual processes, all of which drain valuable time and energy. Enter Atlassian Rovo: your new AI teammate, designed to help teams move faster, work smarter, and stay focused on what matters most.

Rovo, Atlassian’s generative AI assistant, builds itself natively into Jira, Confluence, Bitbucket, Trello, and other Atlassian tools. Unlike traditional chatbots or isolated AI features, Rovo embeds itself in the flow of work. It doesn’t just answer questions—it takes action. Over 20 prebuilt AI agents, enterprise-grade search, and smart summarization tools empower teams to automate routine work, find information instantly, and generate content on demand.

Whether a project manager wrangles dozens of Jira tickets, an IT leader triages service requests, or an executive tries to stay in the loop, Rovo designs itself to reduce friction and elevate productivity across the board.

What Can Rovo Do?

Rovo combines three powerful capabilities to help you and your team move with speed and confidence:

  • Search: Rovo indexes data across your Atlassian tools (and connected apps like Google Drive, SharePoint, Slack, and GitHub) to deliver fast, permission-aware answers to questions like “What’s the current status of Project Phoenix?” or “Who owns the data migration effort?”
  • Chat: Ask Rovo to summarize Jira tickets, pull highlights from Confluence pages, or even explain internal acronyms. Its conversational AI is aware of your projects, team members, and goals.
  • Agents: Rovo’s 20+ prebuilt AI agents can automate common workflows—like drafting release notes, organizing your Jira backlog, generating meeting summaries, or translating content—all with a human-in-the-loop design that keeps you in control.

In short, Rovo helps your team spend less time chasing details and more time driving results.

Why Rovo Matters for Regulated Teams

At Oxalis, we understand the challenges that come with delivering technology solutions in highly regulated industries. Whether you’re working in government, healthcare, aerospace, manufacturing, or any industry where staying in compliance is of paramount importance, the stakes are high and the workflows are complex. That’s why we’re excited about what Rovo brings to the table.

Rovo vs. Copilot: Choosing the Right AI Assistant

FeatureAtlassian RovoMicrosoft CopilotOther AI Assistants (Notion AI, Google Duet, GitHub Copilot)
Natural language search✔️ Yes (across Atlassian + connected tools)✔️ Yes (within Microsoft 365 apps)Varies (Notion AI only in Notion; Duet within Google Workspace)
Document summaries✔️ Yes (Jira issues, Confluence pages, etc.)✔️ Yes (Word, Teams, Outlook)Partial (Notion AI, Duet AI)
Content generation✔️ Yes (release notes, PRDs, emails, etc.)✔️ Yes (emails, docs, slides)✔️ Yes (Notion AI, Duet AI)
Prebuilt agents to automate tasks✔️ 20+ available out-of-the-box❌ No true task agents❌ None
Query across sources/tools✔️ Yes (Jira, Confluence, Drive, Slack, etc.)✔️ Yes (Microsoft Graph only)❌ Limited or unavailable
Integrated with Jira✔️ Native integration❌ Requires third-party connectors❌ Not supported
Integrated with Confluence✔️ Native integration❌ Requires third-party connectors❌ Not supported
Integrated with code tools✔️ Bitbucket + GitHub integration❌ No native dev tool integrations✔️ GitHub Copilot (code only)
Customizable agents/workflows✔️ Yes (no-code & low-code options)❌ Not user-configurable❌ Not user-configurable
Security & enterprise permissions✔️ Respects Atlassian permissions✔️ Respects Microsoft Entra permissions✔️ Workspace-level, varies by platform
Pricing (as of 2025)$20–24/user/month (Cloud only)$30/user/month (365 E3/E5 required)$10–30/user/month (varies by tool)

As an Atlassian Platinum Solution Partner specializing in Cloud, IT Service Management (ITSM), and Enterprise Strategy & Planning, Oxalis has helped organizations modernize their service operations, unify toolsets, and accelerate value delivery. We’ve seen firsthand how the right AI capabilities can unlock speed and efficiency—without sacrificing oversight, security, or compliance.

Rovo respects enterprise-grade permissions and offers transparency into how it’s sourcing and generating content. It integrates directly into the Atlassian tools our customers already use, making it easier to adopt without disrupting existing workflows. For organizations balancing innovation with risk, Rovo offers a secure, scalable path forward.

Getting Started with Rovo

Rovo is currently available for Atlassian Cloud customers as a premium add-on, with more capabilities being added regularly. Organizations can start by activating it in Jira or Confluence and exploring the out-of-the-box agents for project planning, ITSM, engineering, and beyond.

At Oxalis, we’re here to help you unlock the full potential of AI-powered collaboration. From assessing your readiness to designing custom Rovo agents for your business workflows, we offer end-to-end support to ensure Rovo becomes a valuable part of your team.

Ready to meet your new AI teammate? Let’s talk about what Rovo can do for you.

The Power of GenAI: With Great Power Comes Great Responsibility

Atlassian Cloud Pricing Changes: What Oxalis Customers Need to Know

Prepare for upcoming adjustments to Atlassian Cloud pricing and packaging, effective October 16, 2024.

Adjustments to Atlassian Cloud pricing will affect various products and plans, including Jira, Confluence, Jira Service Management, Opsgenie, Bitbucket, Atlassian Guard, and Compass.

Why is Atlassian Making These Changes?

Atlassian is committed to continuous innovation and improvement. These pricing adjustments reflect their ongoing investment in enhancing their suite of products and solutions, ensuring they remain the best—and still the most cost-effective—tools for empowering teams and businesses to work better and more productively.

What You Need to Know:

  • List price increases: Atlassian will increase list prices for several products, ranging from 5% to 20%, depending on the product and plan.
  • Jira Service Management packaging changes:
    • Atlassian will move advanced incident, problem, and change management features exclusively to Premium and Enterprise plans. This includes features such as incident conference calls, chat tools, major incidents, Post-Incident Reviews, change management functionalities, automated risk assessments, CI/CD integrations, and problem management capabilities.
    • Atlassian will introduce consumption-based pricing for Assets objects and Virtual Service Agent assisted conversations in Premium and Enterprise plans. Premium and Enterprise customers will receive 50,000 Assets objects and 1,000 Virtual Service Agent assisted conversations per month at no additional cost. Usage beyond these limits will incur charges of $0.05 USD per object per month and $0.30 USD per assisted conversation per month, respectively, with volume discounts available.

Atlassian Cloud Pricing Grace Periods and Transition Plans:

  • Jira Service Management Standard customers:
    • If you haven’t used the advanced features moving to Premium in the past six (6) months, you will not be offered a grace period.
    • If you are actively using these features, you will receive a 12-month grace period upon your next renewal on or after October 16, 2024. After this period, you will need to upgrade to Premium or Enterprise to continue using these features.
  • Jira Service Management Premium and Enterprise customers: You will receive a 12-month grace period upon your next renewal on or after October 16, 2024, for the consumption-based pricing. After the grace period, you have the option of a three (3)-year advantaged plan to gradually transition to full limit pricing.

How Will the Changes to Atlassian Cloud Pricing Affect You?

The impact of these changes will depend on your specific Atlassian Cloud usage and plan. We recommend contacting your Oxalis consultant to discuss how these changes might affect your organization and explore potential cost-saving strategies.

Talk to Us

Oxalis firmly believes that Atlassian’s solutions are best-in-class and offer unparalleled opportunities to enhance organizational efficiency and productivity. While we acknowledge that these tools represent a significant investment, we view them as a crucial investment in your future and the long-term success of your business.

Our goal is to ensure you’re extracting maximum value from your Atlassian investment. We specialize in process analysis and consumption rate optimization, helping you identify areas where you may be overspending or underutilizing your licenses. We can also assist in building a compelling use case and justification for continued investment, demonstrating the tangible benefits and ROI of the Atlassian platform.

Navigating the complexities of Atlassian licensing, from Premium to Enterprise and Standard plans, can be daunting. Oxalis’ expertise lies in deciphering these intricacies, ensuring you have the right licenses for your needs and optimizing your investment. Let us guide you through the process and help you achieve your goals.

Remember, you’re not alone in this.

We Understand

We recognize that news of price increases is never welcome. At Oxalis, we’re committed to working closely with each of our customers to minimize the impact of these changes. Our team of experts will help you evaluate your current usage, explore potential cost-saving strategies, and develop a plan to ensure a smooth transition. We’re here to support you every step of the way.

Don’t Get Caught Off Guard: Consult with Oxalis Today

Your dedicated Oxalis consultant will be in touch soon to schedule a conversation about these changes and how they might impact your organization. We understand that every organization has unique needs and budgetary considerations. Let’s work together to ensure you’re getting the most value out of your Atlassian investment. We’re experts at navigating the complexities of Atlassian licensing, from Premium and Enterprise to Standard plans, and we’re here to guide you every step of the way.

Your Partnership Matters

Oxalis values your partnership and are committed to your long-term success. We look forward to working with you for years to come, navigating the ever-evolving technology landscape and ensuring your Atlassian investment continues to deliver exceptional value.

Recommended blog post:

Compass Points to Productivity: Atlassian’s New Tool Empowers Developers

Atlassian, the powerhouse behind Jira and Confluence, has just unveiled its latest innovation to the world: Atlassian Compass. Originally previewed at Team ’22, Compass has emerged from its early access phase and is now ready to revolutionize how development teams navigate the intricate landscape of modern software architecture. If you’re managing complex, distributed systems and already rely on Jira Software, Compass could be the missing piece you’ve been searching for.

Why Compass? The Developer Experience Dilemma

Software developers are the lifeblood of tech companies. Their primary mission? Write brilliant code and ship it seamlessly. But the reality is often far less streamlined. Developers find themselves bogged down by tasks that, while important, distract from their core purpose. Security vulnerabilities, cloud configurations, automated testing — it all adds up, chipping away at precious coding time.

And there’s more. Understanding the intricate web of dependencies, figuring out who owns which component, and even just finding the right documentation can turn into a time-consuming treasure hunt. This isn’t just frustrating; it’s a drag on productivity and innovation.

Atlassian compass

From its initial early-access launch, Compass has become the world’s most extensive developer portal.

Atlassian Compass: The All-Seeing Eye for Your Software Universe

Compass steps in as your developer experience platform, a centralized hub that brings clarity to the chaos. It consolidates a real-time view of your entire engineering landscape, offering a unified understanding of your software’s inner workings.

Compass’s Key Features at a Glance

Catalog

A detailed dashboard for each component, showcasing its purpose, repository, documentation, and more.

Health

Team-specific dashboards with customizable health scorecards help identify and address potential issues proactively.

Extensibility

A growing marketplace of apps and an open API allow you to tailor Compass to your unique needs.

Compass in Action: Real-World Use Cases

  • Governance: Track reliability, security, and team performance across your entire service landscape.
  • Team Health Operations: Empower teams to maintain healthy, secure, and compliant components with ease.
  • Incident Management: Speed up triage and resolution by providing context about affected components and recent activities.
  • Software Templates: Streamline the creation of new services with pre-configured templates.
  • API & Dev Docs: Centralize repositories, documentation, and contact information for effortless collaboration.
  • Developer Onboarding: Get new developers up to speed quickly with a comprehensive overview of your software ecosystem.
Example health scorecard in Compass
Example health scorecard in Compass

Ready to Set Sail with Atlassian Compass?

Compass is more than just a tool; it’s a philosophy. It’s about empowering developers, fostering collaboration, and maximizing the value your engineering teams bring to the table. If you’re already leveraging Jira Software Cloud, the benefits of Compass are even more pronounced. And with Atlassian’s commitment to continuous improvement, the Compass journey is just beginning.

Ready to chart a new course for your software development? Contact our team of experts today! As Cloud-specialized, Atlassian Platinum Solution Partners, Oxalis is perfectly positioned to guarantee that clients receive the highest level of service and expertise. Software development is in our DNA, and we know from experience what successful distributed architecture needs.

Contact Oxalis today to embark on your Atlassian Compass journey.

Virtual Agent for JSM Is Now in General Release

Remember the AI integration for Jira Service Management (JSM) announced at Team ’23? It’s now a reality! The Virtual Agent for JSM is out of beta and available for everyone. This marks the first step in Atlassian’s broader vision for Atlassian Intelligence, their AI-powered initiative to enhance efficiency across their products.

Jira Service Management: Virtual Agent

What Can Virtual Agent Do?

Imagine a helpful assistant in your Slack support channels, interacting with customers around the clock. That’s Virtual Agent! It can:

  • Answer questions and gather information: It uses your knowledge base to provide instant answers to common queries.
  • Learn and improve: The more it interacts, the smarter it gets, tailoring its responses to your customers’ specific needs.
  • Seamlessly connect to human agents: If things get tricky, it smoothly hands off the conversation to your team,ensuring a seamless customer experience.

How Does It Make Your Life Easier?

Virtual Agent takes care of the repetitive stuff, freeing your team to focus on complex issues and strategic work. It’s like having an extra pair of hands, available 24/7 to handle routine customer interactions.

Who Can Use It?

It’s ready for Atlassian Cloud customers with Premium or Enterprise editions of JSM who use Slack as a support channel.Don’t worry if you use another platform – support for other tools is coming soon!

Powered by AI, Designed for You

Developed in partnership with OpenAI, Virtual Agent leverages cutting-edge AI to understand intent, sentiment, and context, personalizing each interaction. It even generates dynamic answers from your internal resources like knowledge bases, onboarding guides, and FAQs.

Security First

Your data’s safety is a priority. Atlassian’s partnership with OpenAI includes a strict zero-day retention policy, ensuring your information remains secure.

Contact Us

How Does It Work?

  • Define intents: Tell the agent what problems or questions it should address.
  • Create conversation flows: Map out how the agent should respond to different inquiries and scenarios.
  • Activate Atlassian Intelligence answers: Let AI search your knowledge base to handle questions that don’t fit predefined intents.

It’s a learning system that gets better with each interaction, thanks to its advanced natural language processing capabilities.

Why Should You Use It?

  • Maximize employee value: Let your team focus on meaningful work, not repetitive tasks.
  • Provide 24/7 support: Offer assistance even when your team is offline.
  • Enhance customer satisfaction: Deliver faster, more personalized service at scale.

Whether you’re supporting external customers or internal teams (like HR handling PTO requests), Virtual Agent can revolutionize how you deliver service.

Ready to Enhance Your Service Experience?

Contact our experts to learn how to get started with Virtual Agent for JSM today!