[Case Study] Navigating Complex Repairs: Vigor Industrial Technology Journey

Posted on 04.04.2024
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Written by Blanca Vazquez
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The Challenge

Vigor Industrial, a leading shipyard in the Pacific Northwest, serves both the U.S. Navy and commercial clients. They sought to expand their operations but faced significant hurdles. The aging U.S. Navy fleet demanded increasingly complex and time-consuming repairs, often plagued by supply chain disruptions and unexpected work requirements. This strained Vigor’s outdated paper and email-based management systems, resulting in errors and a lack of essential data for resource planning. These inefficiencies limited their capacity to take on larger contracts. Additionally, the Navy’s budgetary constraints between maintenance and fleet expansion further restricted available repair work.

To overcome these challenges, Vigor partnered with Oxalis. Their goal was a system that would streamline communication with the U.S. Navy and optimize the management of complex ship repair projects.

Oxalis’ Approach

Oxalis invested in understanding Vigor’s unique challenges, processes, and goals. This deep dive ensured our solution aligned with both immediate needs and Vigor’s long-term growth trajectory. By fostering trust and demonstrating expertise, we positioned ourselves as a true partner, not just a technology vendor.

Our iterative development approach delivered rapid value while managing costs for Vigor. Instead of a monolithic solution, we prioritized and tackled pain points incrementally. This resulted in a unified, adaptable system that seamlessly managed CFRs, Checkpoints, WAFs, RCCs, Required Reports, and Specifications.

Recognizing Vigor’s potential for technology adoption, we provided comprehensive documentation and training. This empowered their team, regardless of prior tech experience, to fully leverage the new system’s capabilities.

The Outcome

Oxalis delivered a transformative, scalable technology solution that streamlined Vigor’s operations across all yards and customer segments. This resulted in:

  • Optimized Workflows: Reduced cycle times and administrative overhead, freeing up resources for growth.
  • Proven Success: The early delivery of the complex USS Wayne E. Meyer (DDG 108) project – involving thousands of CFRs, Checkpoints, RCCs, and WAFs – showcased the system’s power.
  • Strengthened Partnership: This success solidified Vigor’s relationship with the US Navy.

Key System Features:

  • Centralized Work Management: Approvals, notifications, and collaboration tools for greater efficiency.
  • Seamless Subcontractor Integration: Dedicated portal for simplified CFR management and communication.
  • Automated Compliance: NMD integration and adherence to NIST 800-171 and DFARS 7012 standards.

Additional Benefits:

  • Effortless Reporting: Automatic PDF generation and email notifications
  • Enhanced Mobility: Potential for bolt-on mobile applications for flexibility
  • Data-Driven Insights: Comprehensive dashboard, SLAs, and process data for informed decision-making and continuous improvement.

The outcome: Vigor gained a powerful competitive edge, enhancing their operations and setting the stage for future expansion.

Services Provided

  • Project Management
  • Product Development
  • Change Management 
  • Training 
  • Transition Management 

Get Started with Oxalis

Looking to achieve similar results to Vigor? Get started with the expert team at Oxalis today.

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