Unify your service teams. Standardize workflows. Elevate the experience.
What does IFS Cloud Enterprise Service Management do?
IFS ESM brings all your service operations together—IT, HR, field service, customer support—on one platform. It helps you automate, monitor, and optimize service delivery across internal and external teams while staying compliant in high-stakes environments.
At Oxalis, we work with complex, mission-driven organizations to implement IFS ESM with care, speed, and strategic clarity.
Why choose IFS Cloud ESM for your organization?
IFS ESM is built for service-led operations where consistency, responsiveness, and security all matter.
Streamline Service Delivery
Improve Visibility and Control
Enhance Customer & Stakeholder Experience
Designed for Regulated, High-Stakes Environments
Whether you’re managing IT support in healthcare or coordinating repair logistics in aerospace, IFS ESM helps you meet the moment—with:
- Compliance-ready reporting
- Secure, role-based access controls
- Audit-friendly workflows and approvals
Oxalis specializes in tailoring IFS ESM to industries that operate under pressure, including:
- Maritime & Shipbuilding
- Aerospace & Defense
- Healthcare & Life Sciences
- Public Sector & Utilities
What features are included in IFS Cloud ESM?
IIFS ESM simplifies and centralizes service management with powerful tools:
What makes IFS ESM different?
IFS ESM is purpose-built to serve complex, multi-entity organizations—not retrofitted from ITSM tools. It’s service-first, security-ready, and scalable across departments and geographies.
IFS ESM at a Glance
- Purpose: Enterprise-wide service delivery management
- Industries: Public sector, healthcare, aerospace, manufacturing
- Capabilities: Automation, dashboards, cross-team collaboration
- Outcomes: Fewer delays, faster resolution, better experiences
- Delivered By: Oxalis—strategic IFS partners with service expertise
Who uses IFS Cloud ESM?
IFS ESM is a great fit for:
- Regulated government and public sector agencies
- Healthcare and life sciences organizations
- Aerospace, defense, and manufacturing enterprises
- Utilities and infrastructure providers
Whether it’s IT support or customer service, IFS ESM brings it together.
Global Expertise. Local Partnership.
Oxalis helps organizations modernize service operations without disrupting what’s working. We bring practical experience in IT, field ops, customer service, and HR delivery to every IFS Cloud ESM engagement.
Oxalis IFS-Aligned Services
Service transformation for complex, regulated organizations
We support full-service IFS ESM projects, including:
- Implementation & workflow configuration
- Organizational change & team training
- Governance, risk, and compliance alignment
- SLA design and reporting architecture
- Long-term optimization and support strategy
Ready to unify your service operations?
If you’re looking to streamline service delivery, gain visibility, and elevate user experience across your enterprise, we’re ready to help.
Strategic Planning & Consultation
Cloud Implementation
Integration & Customization
Support
Industries We Help Grow and Scale
Maritime
Government
Healthcare
Aerospace
Manufacturing
Construction
Why Oxalis?
Deep Industry Experience
Our consultants bring decades of experience from the U.S. government, defense contractors, healthcare leaders, and regulated commercial enterprises. We understand the stakes—and how to navigate them.
Built-in Compliance & Security
From FedRAMP to HIPAA, we design IFS Cloud implementations with compliance in mind. Our solutions don’t just meet standards—they help you exceed them.
Strategic, End-to-End Delivery
We go beyond implementation. From current-state assessments to roadmap development, go-live, and continuous optimization, Oxalis provides full lifecycle IFS support.
Get Started With Confidence
Tell us where you are—and where you’d like to go. Our team will help you chart a smarter path with IFS Cloud.
sales@oxalis.io
Phone
(855) 531-7976