Prepare for upcoming adjustments to Atlassian Cloud pricing and packaging, effective October 16, 2024.

Adjustments to Atlassian Cloud pricing will affect various products and plans, including Jira, Confluence, Jira Service Management, Opsgenie, Bitbucket, Atlassian Guard, and Compass.

Why is Atlassian Making These Changes?

Atlassian is committed to continuous innovation and improvement. These pricing adjustments reflect their ongoing investment in enhancing their suite of products and solutions, ensuring they remain the best—and still the most cost-effective—tools for empowering teams and businesses to work better and more productively.

What You Need to Know:

  • List price increases: Atlassian will increase list prices for several products, ranging from 5% to 20%, depending on the product and plan.
  • Jira Service Management packaging changes:
    • Atlassian will move advanced incident, problem, and change management features exclusively to Premium and Enterprise plans. This includes features such as incident conference calls, chat tools, major incidents, Post-Incident Reviews, change management functionalities, automated risk assessments, CI/CD integrations, and problem management capabilities.
    • Atlassian will introduce consumption-based pricing for Assets objects and Virtual Service Agent assisted conversations in Premium and Enterprise plans. Premium and Enterprise customers will receive 50,000 Assets objects and 1,000 Virtual Service Agent assisted conversations per month at no additional cost. Usage beyond these limits will incur charges of $0.05 USD per object per month and $0.30 USD per assisted conversation per month, respectively, with volume discounts available.

Atlassian Cloud Pricing Grace Periods and Transition Plans:

  • Jira Service Management Standard customers:
    • If you haven’t used the advanced features moving to Premium in the past six (6) months, you will not be offered a grace period.
    • If you are actively using these features, you will receive a 12-month grace period upon your next renewal on or after October 16, 2024. After this period, you will need to upgrade to Premium or Enterprise to continue using these features.
  • Jira Service Management Premium and Enterprise customers: You will receive a 12-month grace period upon your next renewal on or after October 16, 2024, for the consumption-based pricing. After the grace period, you have the option of a three (3)-year advantaged plan to gradually transition to full limit pricing.

How Will the Changes to Atlassian Cloud Pricing Affect You?

The impact of these changes will depend on your specific Atlassian Cloud usage and plan. We recommend contacting your Oxalis consultant to discuss how these changes might affect your organization and explore potential cost-saving strategies.

Talk to Us

Oxalis firmly believes that Atlassian’s solutions are best-in-class and offer unparalleled opportunities to enhance organizational efficiency and productivity. While we acknowledge that these tools represent a significant investment, we view them as a crucial investment in your future and the long-term success of your business.

Our goal is to ensure you’re extracting maximum value from your Atlassian investment. We specialize in process analysis and consumption rate optimization, helping you identify areas where you may be overspending or underutilizing your licenses. We can also assist in building a compelling use case and justification for continued investment, demonstrating the tangible benefits and ROI of the Atlassian platform.

Navigating the complexities of Atlassian licensing, from Premium to Enterprise and Standard plans, can be daunting. Oxalis’ expertise lies in deciphering these intricacies, ensuring you have the right licenses for your needs and optimizing your investment. Let us guide you through the process and help you achieve your goals.

Remember, you’re not alone in this.

We Understand

We recognize that news of price increases is never welcome. At Oxalis, we’re committed to working closely with each of our customers to minimize the impact of these changes. Our team of experts will help you evaluate your current usage, explore potential cost-saving strategies, and develop a plan to ensure a smooth transition. We’re here to support you every step of the way.

Don’t Get Caught Off Guard: Consult with Oxalis Today

Your dedicated Oxalis consultant will be in touch soon to schedule a conversation about these changes and how they might impact your organization. We understand that every organization has unique needs and budgetary considerations. Let’s work together to ensure you’re getting the most value out of your Atlassian investment. We’re experts at navigating the complexities of Atlassian licensing, from Premium and Enterprise to Standard plans, and we’re here to guide you every step of the way.

Your Partnership Matters

Oxalis values your partnership and are committed to your long-term success. We look forward to working with you for years to come, navigating the ever-evolving technology landscape and ensuring your Atlassian investment continues to deliver exceptional value.