[Case Study] Oxalis Secures Cambia Health Solutions’ Cloud Transformation, Maintaining HIPAA Compliance

Posted on 08.24.2023
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Written by Blanca Vazquez
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The Challenge

Cambia Health Solutions, a leader in transforming healthcare for over a century, faced a unique challenge. While on-premises solutions often seem ideal for HIPAA-protected data, the end of Atlassian Server support made a cloud migration inevitable. Cambia, seeking improved collaboration, asked Oxalis to ensure HIPAA compliance even within the Atlassian Cloud environment. Goals included:

  • Consolidation of Atlassian Server footprint for over 700 users to hosted cloud.
  • Strengthening of portfolio level reports through standardization.
  • Definition of a scalable enterprise support model for 2,000 users

Oxalis’ Approach

Oxalis led a strategic enterprise migration for Cambia. After in-depth analysis of current workflows, we developed Enterprise Standard workflows and Jira best practices. These guidelines provided teams with clear parameters for customization, ensuring consistency. Secure integration of Azure AD with Atlassian Access met strict InfoSec requirements for HIPAA compliance. We used a phased “Cohort” approach, allowing teams to migrate based on their priorities. Feedback from each Cohort informed future rollouts and built a robust Atlassian Knowledge Base for Cambia.

The Outcome

  • Consolidation & Migration: 147 Rally workspaces transitioned to Jira Software Cloud, impacting over 700 users.

  • HIPAA Compliance Maintained: Sensitive health information remains protected in the cloud.

  • Enhanced Reporting: Clearer portfolio-level insights due to standardized issue structures.

  • Streamlined Workflows: Greater efficiency and consistency across Agile teams.

Services Provided

  • HIPAA-compliant cloud migration
  • Workflow optimization and standardization
  • Change and knowledge management
  • Jira reporting and project management

“I cannot speak highly enough of our external partner, Oxalis. Oxalis has been nothing short of top-notch — from a level of professionalism to a trusted Atlassian advisor, to a well-organized project team with great communication, and especially down to their personable, responsive project team members. I only half-joke when I say that the cutover plan for Phase One migration is a work of art. Thank you, Oxalis.”

HEIDI BROWN
DTS CAMBIA CHIEF TECHNOLOGY OFFICER

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