Achieve High-Velocity Service Management
& Save 155+ Hours a Month
The pace of change is accelerating. How will you manage it?
- Innovate fast enough to not only keep up with competitors but stand out to customers.
- Reconfigure the way your business runs to take advantage of massive digital transformation powered by software.
- Exceed your customers’ ever-increasing expectations for on-demand services.
- Retain customers’ hard-earned trust by minimizing downtime and performance lag.
- Fuel your knowledge workers’ need for instant information and productivity tools.
- And do all of that at the same time
What is IT service management? ITSM- is how IT teams manage end-to-end delivery of IT services to customers. Successfully integrated ITSM environments lead to efficiency and productivity gains. Jira Service Management (JSM) is built for the modern enterprise is an IT service management (ITSM) tool that is built on the Atlassian platform.
6 Reasons Customers Prefer JSM Over Service Now.
Get the Free Guide: In this guide, you’ll receive a comprehensive comparison chart showcasing: product capabilities, integrations, time commitment, and cost comparison between the two systems
Jira Service Management, a powerful tool for ITSM environments
trusted by over 45,000 teams worldwide
IT Support engineer, Energy
“We had 70% SLA before, with the change of the tool to Jira Service Management and the support of the director and all the managers, we reached 98% to 99% accomplished within SLA.”
Senior Manager of IT support services, Recruiting
“We make better decisions, know what to focus on, what’s
wrong with the process, it lets us focus and deep dive. And JSM has assisted in finding trends and the root issues of problems.”
“We use JSM reporting to make decisions, especially when you look at projects, how we’re tracking, how we’re valuing budget spend. Before Jira Service Management, we didn’t have any of that.”
Vice President, Retail
“JSM ties all our teams together creates a lot of efficiencies and we’re looking to cut costs, keep headcount minimal and be able to execute quickly. It’s beneficial to keep that on track.”
How can Oxalis help you?
Oxalis has extensive experience in ITSM methodology and Jira. We have a proven track record of results transforming people, processes, and technologies.
Our expertise enables us to help clients optimize their IT operations, increase service quality, and enhance overall business performance with the power and flexibility of Atlassian’s ITSM tools. To get started simply click the link below.
How Much will JSM Cost?
Jira Service Management Plan Breakdown
Get the Free Guide Today:
In this guide, you’ll receive a comprehensive comparison chart showcasing: product capabilities, integrations, time commitment, and cost comparison between the two systems. Six reasons customers prefer Jira Service Management over Service Now.
See why Oxalis customers experience a 277% ROI on switching to JSM from Service Now.
Get more information on Jira Service Management
Oxalis has extensive experience in implementing ITSM solutions for organizations across various industries. We have a proven track record of successfully implementing ITSM solutions that deliver measurable business value, such as increased efficiency, reduced costs, and improved service quality. Fill out the form below and an expert member of our team will be reaching out to you.